Belfast Giants Account Manager
The account manager is your first port of call for all Season Ticket enquiries, ticket purchases, upgrades and transferring your ticket
NEW season ticket application
New season ticket applicants can apply by following the instructions below:
A step by step guide to a NEW season ticket
1. Start a new season ticket account application here.
2. Click continue.
3. Select the seats you wish to purchase.
4. Then click add to cart.
5. Select the create an account button.
6. Then enter your email address in the appropriate field.
7. Enter your name, address, contact number and passwords.
8. Review your seats and select the delivery method.
9. Then click check out.
10. Select your payment option. Pay in full or pay as 10/12 equal instalments.
11. Select the payment option debit/credit card and enter your details.
12. Then click next step.
13. Review your order. Tick the box to agree to the terms and conditions.
14. Then click submit order.
15. You will then get confirmation of your order. You will also receive this via email.
RENEWING season ticket holders
Renewing season ticket holders have until 30th April 2019 to purchase their seats from the 2019/20 season year before they are released on general sale. Also – please make sure your details are up to date!
A step by step guide to RENEWING your season ticket
1. Log in here to start renewing your season ticket!
2. Your invoice to renew your seats is listed. There will be 2 invoices on your account. One to pay in full and one to pay using the Payment Plan option. You only need to pay one invoice.
3. Click Pay Now.
4. Your ticket details will appear.
5. Click continue.
6. Select your payment option.
7. Click continue.
8. Enter you payment details.
9. Click the term and conditions box.
10. Click renew.
Once you have renewed your seat(s) you will see options to purchase a Tournament Pass (3 Games) for the 2019/20 Champions Hockey League as well as a Weekend Pass for the 2019 Friendship Four (4 Games).
* Please note concession and child tickets will require proof of eligibility on collection. When gaining access to the arena – the Giants reserve the right to refuse admittance should the ticket bearer not be able to provide appropriate identification on request.
Spread the cost with low monthly payments
Pay in full or spread the cost over 10 or 12 months
Paying for your Season Ticket has never been easier! You can pay for your season ticket in full or you can select a 12 month or a 10 month payment plan to help make your season ticket more affordable.
Simply divide the total cost of your ticket by 12 or 10 and that is what you will pay each month. (An adult ticket costing £395 will cost £39.50 per month for 10 months).
The new 12 month payment plan will run from March 2019 – February 2020 with the 10 month payment plan running from May 2019 – February 2020.
When applying for your ticket, simply enter your credit / debit card details and we request a payment on the 5th of each month. It really is that simple! No direct debits or standing orders, no instructions to your bank.
Transfer your tickets to friends and family
Can’t make every game? Your season ticket seat will never go to waste
Even if you cannot attend, you can transfer your seat electronically through the dedicated Ticketmaster Account Manager site and allow a friend or colleague to print their own ticket and sit in your seat for that game.
Explanation of Terms
Adult = Over 16 as of Sept 1st, 2019
Concession = Full time Students, Senior Citizens and those registered disabled
Child = 16 or under as of Sept 1st, 2019
Family = 2 Adults and 2 Children who are immediate family members living in the same household