Season Tickets

• Your seat(s) is secured for the whole season, covering all Belfast Giants home games in the Elite Ice Hockey League at The SSE Arena, Belfast.
• Challenge Cup home games up to at least the group stages will also be covered by your season ticket.
• You’ll also get first choice on buying your seat for any additional fixtures, e.g., Pre-season games, Challenge Cup Quarter and Semi-Finals, and any other home events not covered by your season ticket.

• Season tickets are transferrable as long as they are used by someone in the same category, otherwise entry will be refused.
• Concession tickets apply to students, persons that are unwaged, over 65, or disabled - Proof of eligibility is required (if required).
• Fans are expected to adhere to the terms and conditions for entry, as set by The SSE Arena, Belfast.
• The Arena reserves the right to amend entry requirements based on public health, or government guidance.
• You and your belongings may be searched upon entry to the venue and during the event. Full details of The SSE Arena, Belfast terms and conditions can be found here.
• The club reserves the right to deny any season ticket holder entry to The SSE Arena, Belfast for behaviour likely to cause damage, injury and nuisance.
• The club reserves the right to revoke a season ticket at any time.
• All Belfast Giants fans are expected to subscribe to the club’s ethos that ‘in the land of the Giants, everyone is equal.’ Discrimination or abuse of staff, players, officials and fans in any form will not be tolerated.

• Please note season tickets will not show in your account until a few weeks before the start of the season.

• A £10 admin fee will be automatically incurred for any failed payments.
• It is the responsibility of each season ticket holder to ensure that payments are kept updated.
• Failure to complete payments will result in the cancellation of the season ticket(s) and the seat(s) will be released for general sale.
• No refunds or exchanges will be permitted after purchase (from first renewal) except during the nominated exchange period.

• During the course of the season, promotions will be offered, which may or may not alter the relative value of the season ticket(s).

• You must sit in your allocated seat(s).
• If you would like to sit in the home fan block (known as Boomerang Corner) at West Tier 7 (Door 15/16) you must have purchased your seat(s) in this block.
• The venue may remove any section of seating from use at any time, for any reason, without penalty.

• Please note the club are unable to transfer/reallocate season ticket seats once they have been confirmed and accepted.

For the 2023/24 season, disabled Season Ticket holders will be able to avail of an Essential Companion ticket by following the guidance below.

• Disabled Season Ticket holders will need to purchase a standard season ticket. If you require an Essential Companion ticket, please create your account on Ticketmaster first, if you do not already have one, here.
• Contact info@belfastgiants.com with the Season Ticket account number & seats required.
• Evidence should be uploaded within two weeks.
• Season Ticket holders will be notified when the account has been updated.
• Accepted evidence includes:
  • Front page of DLA (Medium or Higher rate)
  • Front page of Attendance Allowance letter (no specific rate required)
  • Front page of PIP (no specific rate required)
  • Evidence that registered severely sight impaired (blind)
  • Recognised Assistance Dog ID card
  • CredAbility Access Card
  • Letter from doctor/consultant
• As the Essential Companion ticket is given on the understanding that this person will assist you in the event of an emergency, this seat will need to be beside you.
• Once evidence has been provided, this will be valid for 3 years or when the evidence expires.

• Food and beverages must be obtained from The SSE Arena, Belfast. In line with the Arena’s standard terms and conditions, customers are not permitted to bring in their own food or drinks.

• Details on how to access and download your digital season ticket, please read this brief explainer PDF.

• The Stena Line Belfast Giants may need to contact you via email from time to time to communicate specific season ticket holder information and benefits.